537/39, Nguyen Oanh Street, Go Vap District, Ho Chi Minh City, Vietnam
We’re open Monday – Saturday, 7:30 a.m. – 5:30 p.m. EST
Frequently Asked Questions
You can email us via email@example.com or fill up the contact form along with your requirements. We will get back to you within 12 hours.
Our working time is from Monday at 7:30 AM to Saturday at 17:30 PM. At the same time, if the project demands, we are available to work on the weekends as well.
Yes, we provide a free trial. We also do a test project to show you how we can help you.
We are committed to the security and confidentiality of the information that you share with us. We sign your company confidentiality agreement. Additionally, We make our employees sign a non-disclosure agreement during the hiring process.
The initial steps are to send us the following:
+ Scope, description of work.
+ Sketch/Paper Drawings/ Reference Samples.
+ Required turnaround time.
We guarantee a turnaround time of 24 hours in most cases. However, the project turnaround time will also depend on the project’s complexity and the scope of work.
- Always communicate and understand the precise requirements of the client before starting the project
- Always complete the tasks before the committed time.
- Always support the delivered projects whenever there are any changes from the client.
- Always keep related information and data strictly confidential.
- 100% refund within 24 hours if the client is not satisfied.
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We have a flexible way of billing. We can offer options of choosing between:
+ Fixed cost per assignment
+ Work on an agreed hourly rate for the project
+ Work on an agreed monthly payment for a particular engineer
Payments can be made in US Dollar, AU Dollar, £ Sterling, € EUR or in any other currency by wire transfer to our bankers or PayPal.
Communication can be done by Email, Skype, Slack, Phone or chat applications.